Absolutely. We use industry-leading encryption and secure payment processing to keep your data protected. Your information is safely stored for seamless, automated shipments.

We accept all major credit cards, Apple Pay, and PayPal for a secure checkout experience.

If your tracking shows delivered but you have not received it, please wait 24 hours since carriers occasionally mark items early. If it still has not arrived, reach out to our support team and we will arrange a replacement.

Please take a photo of the packaging and reach out to our team immediately. We will get a replacement shipped to you at no additional cost right away.

Our team is here to help with any questions about your order, subscription, or products. You can reach us at info@xtresse.com for general inquiries and returns@xtresse.com for returns and refund requests. We are committed to responding promptly and providing the level of service you deserve.

Our team is available 8:00 AM to 6:00 PM PST, Monday through Friday. We strive to respond to all inquiries within 2 to 3 business days.

You can access your subscription account by signing in to your customer account from the store menu at Xtresse.com or by clicking "Manage your subscription" from any automated subscription email notification. To sign in, enter your email address and a 6-digit verification code sent to your inbox. No password is required.

You can easily skip a delivery or shift your next renewal date by logging into your account and selecting "Manage Subscriptions." This lets you align your shipments with your personal routine. Alternatively, you can email our Customer Experience team at info@xtresse.com and we will make the change for you.

You can cancel your subscription at any time through your account dashboard. If you are thinking about canceling because you have not reached your goals yet, we would love to hear from you. Email our Customer Experience team at info@xtresse.com and we will help you explore your options.

Yes. You can adjust your delivery frequency within your account settings to receive your Xtressé every 30, 90, or 180 days, whatever fits your lifestyle best. Or simply email our Customer Experience team at info@xtresse.com and we will adjust it for you.

Simply log in to your account, go to "My Subscriptions," and select "Reactivate" next to your previous plan. Your progress and preferences will be saved exactly where you left them. If you need assistance, reach out to our Customer Experience team at info@xtresse.com and we will reactivate it for you.

Your subscription account gives you full self-service control. Once logged in, you can edit or add payment details, modify your shipping address, pause, resume, or cancel your subscription, skip upcoming orders, review product and subscription details, and view upcoming orders and past order history. Your payment information is stored securely for automatic recurring billing, and you can update your payment details at any time through your account.

You will receive automated email notifications for upcoming subscription renewals, order confirmations, payment issues or failures, and any subscription changes you have made. These emails also include a direct link to manage your subscription from your account.

When purchasing a subscription product on Xtresse.com, you will see subscription options directly on the product page, including available delivery frequencies, any discounts applied to subscription purchases, and subscription details carried through the cart and thank you pages.

Orders are typically processed within 1 to 2 business days. Once it is with the carrier, delivery usually takes 3 to 5 business days. You will receive a tracking link via email the moment your order ships.

We offer complimentary shipping on all subscription orders within the United States. One-time purchases have a flat rate shipping fee of $5.

Once your order is processed, you will receive a confirmation email with a unique tracking number. Use that link to follow your package from our facility to your doorstep.

There is a small window to make changes before processing. If you need to update your address, please contact our team immediately. Once an order has been processed by our warehouse, we cannot reroute it on our end.

Currently, Xtressé is available for purchase and shipment within the United States only. We are focused on maintaining the highest service standards for our domestic network.

At this time, we currently only offer ground shipping. We work to get your orders to you as quickly as possible through our standard shipping options.

We can ship to PO boxes and APO/FPO addresses within the United States. Please allow additional delivery time for these addresses, as carrier processing may take a bit longer than standard residential deliveries.

We stand behind every formulation we create. If you are not completely satisfied with your purchase made through our website, you can request a return within 30 days of your delivery date.

A Free Return applies when the product is unopened and in its original sealed packaging, when it is defective or damaged on arrival, or when the wrong item was shipped due to our error. We will provide a prepaid return label at no cost and issue a full refund. A Return at Company Discretion applies when the product has been opened, an adverse reaction occurs, or a product quality concern arises. These are reviewed on a case-by-case basis, and we will need photos and a detailed reason from the customer.

Gummies may be returned opened or unopened within 30 days of delivery. All topical products must remain unopened and in their original sealed packaging. All returns require photos and prior authorization from our returns team.

Email returns@xtresse.com with the subject line: "Return Request | Order #[Your Order Number]." Include your return reason and clear photos of the product. Our returns team will review your request and respond within 3 to 4 business days with an approval or next steps.

You can create an account during your first purchase on Xtresse.com or by visiting the account registration page. Your account gives you access to order history, subscription management, and personalized recommendations.

Yes. You can check out as a guest on Xtresse.com. We do recommend creating an account though, so you can easily track orders, manage subscriptions, and access exclusive offers.

There is a brief window after placing your order where changes may be possible. Please contact our team at info@xtresse.com immediately if you need to modify or cancel. Once your order has been processed by our warehouse, changes cannot be made.

For information on gift cards and gifting options, please contact our team at info@xtresse.com. We are always looking for ways to make it easy to share Xtressé with the people you care about.

For information on current loyalty and rewards offerings, please contact our team at info@xtresse.com.

Enjoy two Xtressé gummies every day. Gummies can be consumed with or without food or water.

No, Xtressé gummies are sugar free and contain less than 3% sugar alcohols.

Xtressé Gummies for Hair are formulated by leading dermatologists, hair specialists, and scientists. They are a first of their kind gummy to contain clinically backed ingredients for hair health only previously available in capsule or tablet form, along with unique bioactive ingredients not commonly found in other nutraceuticals. Most gummies marketed for hair therapy contain mega-dosed biotin as their active ingredient. Biotin has no clinical data to support hair growth, and can interfere with lab results at high doses; Xtressé gummies are biotin free.

It’s based on personal preference. You can choose to take both gummies at once, or split up consumption over several hours. Most customers surveyed experienced no GI distress when taking both gummies together, with or without food, but because Xtressé gummies contain several active ingredients, some may have a different experience when taking them. If you prefer, you can take one gummy in the morning and the other later in the day, with or without food.

Xtressé gummies are free of any gluten, dairy, or soy-based ingredients.

Xtressé gummies are considered vegetarian-friendly. Xtressé gummies are not considered vegan because they contain vitamin D3 (cholecalciferol) which is produced from lanolin.

Xtressé gummies contain natural strawberry extract. We strongly advise individuals with sensitivities to consult their healthcare provider before introducing this or any new supplement into their regimen. Those with milder sensitivities could try small portions of the gummy to test it, or can take only 1 at a time to minimize reactions.

Xtressé gummy ingredients are low dosed at or below recommended daily allowance (RDA) or adequate intake (AI) (as assigned by The Food and Nutrition Board of the National Academies of Sciences, Engineering, and Medicine). Customers with medical conditions, or taking prescription medications should consult with their provider before starting any new supplements.

Like most hair health supplements containing active ingredients, Xtressé gummies are not recommended for women who are pregnant or nursing.

Every experience is different, and it is always recommended to consult with a medical practitioner to diagnose the cause of your hair loss. For those with mild to moderate hair loss as diagnosed by your provider, visible improvements in hair density and thickness may become noticeable around 90 days, with overall appearance typically increasing over 6 to 9 months of continued use. For best results, use Xtressé Nutrient Gummies consistently as part of the full Xtressé system. As with any hair nutrient, individual results may vary.

Xtressé gummies can be stored at room temperature. For best results do not expose to high heat.

Xtressé gummies are not intended for children under 18 and should be kept out of reach of children who might mistake it for candy.

Xtressé gummies do not contain nuts, but one of the active ingredients is pumpkin seed extract. Because pumpkin seeds come from plants not closely related to nut-producing trees, they do not have the same allergenic proteins that tree nuts have, however, seed allergies, although rare, can happen. It is always important to consult with your physician before starting a new supplement if you have allergies.

Xtressé gummy ingredients are low dosed at or below recommended daily allowance (RDA) or adequate intake (AI) (as assigned by The Food and Nutrition Board of the National Academies of Sciences, Engineering, and Medicine), however, you should always consult with a doctor or a medical professional before combining this or any multi-ingredient supplement with other supplement regimens.

While there are no current head-to-head studies comparing specific gummy supplements for hair to capsule or tablet supplements for hair, there are multiple studies that have shown gummies can have similar or even superior absorption and ingredient bioavailability to tablets and capsules. Gummies also offer an added benefit of increased daily compliance which may increase overall efficacy.

Peptides are chains of amino acids. Polypeptides are larger, typically made up of 20–50 amino acids, and are often too large to penetrate the epidermis or hair follicles. Oligopeptides are smaller, made up of only 2-20 amino acids, making them small enough to absorb into the epidermis and hair follicles. The Xtressé X3-Peptide Complex™ in FR Concentrate serum is a proprietary oligopeptide blend designed for targeted scalp and follicle stimulation, repair, and protection.

Every experience is different, and it is always recommended to consult with a medical practitioner to diagnose the cause of your hair loss. For those with mild to moderate hair loss as diagnosed by your provider, visible improvements in hair density and thickness may become noticeable around 6 months with additional visible improvement potential with continued use. For best results, use Xtressé FR Concentrate consistently as part of the full Xtressé system. As with any topical hair treatment, individual results may vary.

No. FR Concentrate was specifically designed for a clean, lightweight experience. The formula is non-oily and absorbs quickly, with almost no residual effect on the hair or scalp. It will not weigh hair down or leave a greasy feel.

No, FR Concentrate is completely free of these synthetic chemicals. It is also fragrance-free, linalool-free, and formulated without acidic preservatives to maintain a neutral pH base that protects the bioactivity of the proprietary X3-Peptide Complex™ and the adaptogenic X3-BioActive Blend™.

FR Concentrate contains no added fragrances or perfumes, making it suitable for customers with sensitivities. Some may notice a slight scent, this is from the natural botanical ingredients.

Yes. The Xtressé system is designed to work together. The gummies support hair health by helping nourish hair follicles from within, while FR Concentrate helps target, repair, and protect follicles and scalp topically. Using both together provides a multi-pathway approach to hair wellness.

Yes. FR Concentrate is applied directly to the scalp, not the full length of the hair shaft. It does not contain sulfates, parabens, or harsh chemicals known to strip color.

Yes, FR Concentrate is formulated for all skin and hair types experiencing thinning or looking to support healthy scalp and follicles.

As with any topical hair care product that contains active ingredients, FR Concentrate is not recommended for women who are pregnant or nursing. Customers who are pregnant or nursing should consult with their physicians before adding topical products for hair loss.

FR Concentrate should be stored at room temperature. Avoid exposure to excessive heat or direct sunlight to maintain the bioactivity of the active ingredients.

FR Concentrate has a 2 year shelf life from date of manufacture. Check the packaging for the expiration date.

A Nutraceutical is a high-grade compound that combines nutrients with bioactive properties. Xtressé formulations utilize bio-optimized ingredients standardized to contain specific amounts of phytonutrients to ensure consistent quality and support.

Most hair supplements rely heavily on Biotin, which most people already get enough of through their regular diet. Xtressé takes a fundamentally different approach. Our formula is built on the X3-BioActive Blend™, developed by leading dermatologists and hair restoration specialists using principles from regenerative medicine. We are the first dermatologist-developed, biotin-free hair growth nutraceutical, and every ingredient is chosen with intention backed by science.

We recommend that women who are pregnant, planning to become pregnant, or nursing consult with their healthcare provider before using Xtressé or any new nutritional supplement.

No. Xtressé products are never tested on animals.

They are manufactured in the USA under current good manufacturing practice standards (cGMP). Ingredients are sourced from top suppliers with post-manufacturing validation for integrity by a third-party laboratory.

Xtressé gummies contain natural strawberry extract. We strongly advise individuals with sensitivities to consult their healthcare provider before introducing this or any new supplement into their regimen. Those with milder sensitivities could try small portions of the gummy to test it, or can take only 1 at a time to minimize reactions.

Our manufacturing facility is not certified as nut-free. While nuts are not a primary ingredient, we utilize a Pumpkin Seed Extract that may pose a minimal risk of cross-reactivity for those with extreme sensitivities. We strongly recommend that any individual with a severe allergy consult with their physician before use.

Xtressé gummies contain corn-derived ingredients in our sugar-free formula. If you have a known corn allergy, we recommend consulting with your physician to review the full ingredient list before use.

Xtressé gummies are free of any gluten, dairy, or soy-based ingredients.

In the interest of safety, we do not recommend self-testing the product if an allergy is suspected. Professional medical guidance should always be sought to evaluate potential adverse responses before the first application or ingestion.

For the best results, enjoy two gummies daily. Consistency is the secret to supporting your hair from within, so we recommend making them part of your morning or afternoon ritual. Gummies can be consumed with or without food or water.

Apply the serum directly to the scalp in areas where you want to support density and strength. Gently massage it in with your fingertips to help the X3-Peptide Complex™ reach the follicles. It is designed to absorb quickly without leaving a residue.

While individual results vary, most people notice a difference in the quality and feel of their hair within 90 to 120 days of consistent daily use. This timeline aligns with the natural length of the hair growth cycle.

Individual results may vary based on genetics, diet, and lifestyle. Xtressé is formulated with clinically studied actives to address the root causes of hair thinning and support visible improvement in hair density and growth.

While our ingredients are generally recognized as safe, we advise all customers to consult with their primary physician before beginning any new supplement regimen, especially if they are taking prescription medications.

Hair restoration is a biological process that requires consistent nutritional support. If a customer stops the regimen, the body may eventually return to its baseline state, as the follicles are no longer receiving the targeted bioactives.

Xtressé products are formulated with ingredients that are generally recognized as safe. Side effects are uncommon, but as with any supplement or topical product, individual responses may vary. If you experience any unexpected reaction, discontinue use and consult your healthcare provider.

We recommend consulting with your physician before combining Xtressé with prescription hair loss treatments such as finasteride or minoxidil. Your provider can evaluate your current regimen and determine the best approach for your individual needs.

If you have a pre-existing medical condition, we strongly recommend discussing Xtressé with your healthcare provider before starting any new supplement or topical regimen. Your provider can review the full ingredient list and advise on whether our products are appropriate for you.

Xtressé products are formulated for adults experiencing hair thinning or hair loss. We do not recommend use by individuals under the age of 18 without direct guidance from a healthcare provider.

While our ingredients are carefully selected and generally well tolerated, certain botanicals like Saw Palmetto may interact with blood thinners or hormone-related medications. We always recommend consulting your physician before starting Xtressé if you are taking prescription medications.

In a pilot study of women with thinning hair, 90% of participants with Female Pattern Hair Loss (AGA) showed measurable improvement in scalp coverage. On average, visible hair loss decreased from 22.2% to 17.0%, representing a 23% relative improvement in global hair thinning over 4 months.

We utilize advanced scalp coverage quantification to provide precise data on hair density and regrowth. This validated clinical metric ensures objective results that move beyond subjective self-reporting.

A 1% increase in coverage is significant. It represents approximately 2 to 3 cm² of restored coverage and between 248 and 600 new or thicker terminal hairs distributed across thinning zones.

Yes. A 2025 clinical case report published by Board-Certified Dermatologists demonstrated that adding Xtressé to a standard treatment plan resulted in visible regrowth and increased hair density in patients with CCCA, even those with a 10-year history of the condition.

In our validation study, 81.8% of participants showed increased hair counts, with an average gain of +6.78 terminal hairs per cm². Terminal hairs are the thick, visible hairs that contribute to the appearance of full, healthy coverage. These are objective, measurable results that go beyond subjective self-reporting.

Yes. Our clinical findings have been presented at major dermatology conferences and documented in published research. Our team of board-certified dermatologists and hair restoration specialists is committed to building a body of evidence that meets the medical community’s standards.

Our initial clinical pilot study focused on women with Female Pattern Hair Loss. Studies examining outcomes in men are part of our ongoing research program. The active ingredients in our formula, including NAD+ and Saw Palmetto, have established scientific support for both men and women experiencing hair thinning.

In our clinical pilot study, 90% of women with Female Pattern Hair Loss showed measurable improvement in scalp coverage within 4 months of daily use. On average, visible hair loss decreased from 22.2% to 17.0%, representing a 23% relative improvement. Individual results will vary based on the type and severity of hair loss, genetics, and consistency of use.

It means that in a clinical setting, the vast majority of participants saw real, measurable progress. A 1% increase in scalp coverage represents approximately 2 to 3 cm² of restored coverage and between 248 and 600 new or thicker terminal hairs across thinning zones. While every person is different, the data shows that consistent use of Xtressé supports meaningful results.

Most people begin to notice a difference in the quality, texture, and feel of their hair within 90 to 120 days of consistent daily use. This timeline aligns with the natural length of the hair growth cycle. We encourage all customers to commit to at least 3 months of daily use before evaluating their results.

Hair restoration is a complex biological process influenced by many factors, including genetics, diet, stress, and overall health. If you have not seen the results you expected after 3 months of consistent use, we recommend consulting with a dermatologist or hair restoration specialist who can evaluate your specific situation and recommend next steps.

We partner with dermatology practices, medical spas, and hair restoration clinics across the country. To inquire about bringing Xtressé into your practice, please visit our For Healthcare Professionals page at Xtresse.com to learn more about our professional program. You can also reach out directly to our team at info@xtresse.com, and a representative will walk you through our onboarding process.

Yes. Xtressé offers professional pricing and dedicated support for authorized practices and providers. Our partnership program includes wholesale pricing, marketing materials, and clinical education resources. Contact info@xtresse.com to learn more.

Absolutely. We provide our professional partners with clinical data, product training materials, and ongoing education to help them confidently recommend Xtressé to their patients. Our team works closely with each practice to ensure they have everything they need.

The Xvie VIP Intro Program is designed for practices that want to offer Xvie XO treatments to their patients. It includes product training, clinical protocols, marketing support, and introductory pricing. Contact our professional team at info@xtresse.com for full details and eligibility.