Terms of service
Effective Date: January 1, 2026
Welcome to the Xtressé website owned and operated by Restore Biologics Holdings, LLC D/B/A Xtressé, a Florida limited liability company ("Xtressé," "Company," "We," "Us," or "Our").
PLEASE READ THESE TERMS OF USE CAREFULLY. By accessing or using this Website (https://xtresse.com/), purchasing products, enrolling in subscriptions, or merely browsing the Site, you represent that (1) you have read, understand, and agree to be bound by this Agreement, (2) you are at least 18 years of age and have the legal capacity to form a binding contract with the Company, and (3) you have the authority to enter into this Agreement. IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT, YOU MAY NOT ACCESS OR USE THIS SITE OR THE SERVICES.
ANY DISPUTE, CLAIM OR REQUEST FOR RELIEF RELATING IN ANY WAY TO THIS AGREEMENT OR YOUR USE OF THE SITE, PRODUCTS OR SERVICES WILL BE GOVERNED AND INTERPRETED UNDER THE LAWS OF THE STATE OF FLORIDA, WITHOUT GIVING EFFECT TO ANY CONFLICT OF LAW PRINCIPLES.
These Terms of Use are subject to change at any time at our sole discretion. We will post changes on the Site and notify you by email where applicable. Your continued use of the Site constitutes acceptance of any changes. IT IS YOUR RESPONSIBILITY TO REVIEW THESE TERMS PERIODICALLY.
I. Privacy
We have developed a Privacy Policy describing our practices with respect to the collection, use, disclosure, and protection of your information. Our Privacy Policy is available on the Website and is incorporated into this Agreement by reference. All personally identifiable information ("PII") collected through the Site is governed by the Privacy Policy.
II. Website License and Use
We grant you a limited, personal, non-commercial license to access and use the Site. You agree to use the Site only for lawful purposes and in compliance with all applicable laws. You may not: (a) commercially exploit the Site or Services; (b) use framing techniques to enclose our intellectual property; (c) use metatags or hidden text using our name; (d) reverse engineer any part of the Site; (e) use automated tools to scrape or download data; (f) reproduce or transmit any part of the Site except as incidental to normal browsing; or (g) remove any copyright or proprietary notices. Any unauthorized use terminates the licenses granted herein.
III. Company Communications and SMS/Text Messaging
By using the Site or Services, you agree to receive communications from us including emails, push notifications, and SMS/MMS text messages. These may include transactional, operational, and customer service communications.
Promotional Communications. If you provide your email address, you agree we may use it to send you offers, promotions, and news. If you opt into our SMS program, you may also receive promotional text messages.
Consent. By opting into our SMS program, you expressly consent to receive recurring automated promotional and transactional text messages. YOUR CONSENT TO RECEIVE AUTODIALED PROMOTIONAL TEXT MESSAGES IS NOT REQUIRED AS A CONDITION OF ANY PURCHASE.
Message Frequency. Up to 10 messages per month depending on account activity, subscription status, and campaigns.
Message and Data Rates. Your carrier's standard messaging and data rates may apply. Xtressé does not charge for text messages.
Opt-Out. To unsubscribe from emails, use the unsubscribe link in any promotional email. To opt out of texts, reply STOP to any message, or email info@xtresse.com with subject "SMS Opt-Out."
Help. Reply HELP to any text or contact info@xtresse.com.
TCPA Compliance. Our SMS program is administered in compliance with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and all applicable federal and state laws.
IV. Your Account
To use certain features you may set up an Account using your name, email, and a password (your "Account Information"). Do not share your Account Information with third parties. If someone accesses the Site using your Account Information, we will assume it is you or your authorized representative.
YOU ARE SOLELY RESPONSIBLE FOR ALL ACCESS AND USE OF YOUR ACCOUNT AND ALL PURCHASES AND ACTIVITIES THAT OCCUR UNDER IT, WHETHER OR NOT AUTHORIZED BY YOU.
Notify us immediately at info@xtresse.com if you become aware of unauthorized use of your Account. You represent that you are at least 18 years of age.
V. Intellectual Property Rights
All Site content — including text, graphics, logos, images, trademarks, photographs, audio, video, and software (collectively, "Proprietary Material") — is protected by copyright, trademark, and other applicable laws. The Proprietary Material is owned or controlled by Xtressé or parties that have provided rights to Xtressé. You may not reproduce, distribute, modify, or transmit any Proprietary Material without our prior written consent.
VI. Purchase of Products
Products and Services. Product availability, descriptions, and pricing are subject to change without notice. We do not warrant that product descriptions or other content are accurate or error-free.
Order Acceptance. Each order constitutes an offer to purchase. Xtressé accepts your order only when the product has been shipped. We reserve the right to cancel any order or refuse any purchase.
Pricing. All prices are in U.S. dollars and subject to change without notice. We reserve the right to cancel orders placed at incorrect prices.
No Resale. All purchases are for personal, non-commercial use only. Reselling our products without our written consent is prohibited.
Shipping. Xtressé provides free standard shipping on orders of $100.00 or more (before taxes) and on all active subscription orders regardless of order value. Orders under $100.00 are subject to standard shipping rates calculated at checkout. Delivery dates are estimates only. Risk of loss and title pass to you upon delivery to the carrier.
VII. Subscription Process, Renewal and Cancellation
BY SIGNING UP FOR A SUBSCRIPTION, YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW AT THE END OF EACH SUBSCRIPTION PERIOD AT OUR THEN-CURRENT PRICE PLUS APPLICABLE TAXES. ALL SUBSCRIPTION ORDERS INCLUDE FREE STANDARD SHIPPING. YOUR ACCOUNT WILL BE CHARGED AUTOMATICALLY UNLESS YOU SKIP, MODIFY, OR CANCEL BEFORE YOUR NEXT BILLING DATE.
Subscription Pricing. Disclosed at enrollment. Subject to change with at least 14 days' email notice before any increase takes effect.
Subscription Management. Log into your Xtressé account at https://xtresse.com/ at any time to cancel, pause, or skip your subscription — or to change delivery frequency, swap products, update your address or payment method. You may also email info@xtresse.com for assistance.
Cancellation. Cancel any time before your next billing date with no fees. Once an order is processed and shipped, it cannot be canceled but may be returned under our Returns & Exchanges Policy.
Product Availability. All subscription products are subject to availability. If a product becomes unavailable, we'll notify you and offer a delay, substitute, or refund for that cycle.
For full subscription terms, please review our Subscription Policy on the Website.
VIII. Billing, Payments and Returns
Payment. You agree to pay all fees in accordance with the billing terms in effect at the time of purchase. You must provide a valid payment method. By providing payment information, you authorize us to invoice your account for all applicable fees with no additional notice required.
Third-Party Payment Provider. We use third-party providers for payment processing and you consent to us sharing your payment information with those providers as needed to complete transactions.
Taxes. You agree to pay all applicable taxes.
Returns. If you are not satisfied with your purchase, you may request a return or exchange within 30 days of delivery. Xtressé covers all return shipping on approved returns and exchanges — you will receive a prepaid return label at no charge. Returns fall into two categories: (i) Free Returns for unopened, defective, or incorrectly shipped items, which receive a full refund; and (ii) Returns at Company Discretion for opened or partially used Gummies, which are reviewed case-by-case and receive a full refund at Xtressé's discretion. Serum, Shampoo, and Conditioner must be unopened to be eligible for return under any category; opened topical products are not eligible for return except as provided for damaged, defective, or adverse reaction cases. Original outbound shipping fees are non-refundable for Returns at Company Discretion; orders that shipped free will not have fees deducted. For full details, see our Returns & Exchanges Policy.
Non-Returnable Items. Products returned without authorization; items from unauthorized sellers; gift cards and prepaid bundles; final sale or clearance items; promotional samples; altered or tampered items; products returned after 30 days; and consumed subscription orders.
IX. Disclaimer of Warranties
TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR USE OF THE SITE AND PRODUCTS IS AT YOUR SOLE RISK. THE SITE, PRODUCTS AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS. WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Not Intended as Medical Advice. THE INFORMATION ON THIS SITE IS FOR GENERAL INFORMATIONAL PURPOSES ONLY AND IS NOT MEDICAL ADVICE. XTRESSÉ PRODUCTS ARE DIETARY SUPPLEMENTS AND TOPICAL PRODUCTS NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE. RESULTS MAY VARY. CONSULT YOUR PHYSICIAN BEFORE STARTING ANY NEW SUPPLEMENT OR TOPICAL REGIMEN. THESE PRODUCTS HAVE NOT BEEN EVALUATED BY THE FDA.
X. Indemnification
You agree to defend, indemnify, and hold Xtressé, its affiliates, officers, directors, employees, and suppliers harmless from any claims, liabilities, damages, losses, costs, and expenses (including attorneys' fees) arising from: (i) your use of the Site or Services; (ii) your violation of these Terms; or (iii) your violation of any applicable laws or regulations.
XI. Limitation of Liability
IN NO EVENT SHALL XTRESSÉ BE LIABLE FOR ANY LOSS OF PROFITS, REVENUE OR DATA, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SITE, PRODUCTS OR SERVICES. TO THE FULLEST EXTENT PERMITTED BY LAW, XTRESSÉ'S TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID TO XTRESSÉ PRIOR TO THE EVENT GIVING RISE TO LIABILITY OR (B) $100. THIS CAP DOES NOT APPLY TO LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY XTRESSÉ'S NEGLIGENCE OR INJURY CAUSED BY FRAUD.
XII. Dispute Resolution and Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict of law provisions. Any dispute arising out of or relating to these Terms or your use of the Site shall be resolved exclusively in the state or federal courts located in Florida. If any provision is held invalid or unenforceable, the remaining provisions continue in full force and effect.
XIII. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices, data collection, or content of those websites. Review their terms and privacy policies before using them.
XIV. Miscellaneous
Entire Agreement. These Terms, together with our Privacy Policy, Returns & Exchanges Policy, and Subscription Policy, constitute the entire agreement between you and Xtressé with respect to your use of the Site.
Severability. If any provision is held invalid or unenforceable, it shall be struck and remaining provisions continue in full force.
Waiver. Our failure to enforce any right or provision shall not constitute a waiver of that right.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms at any time.
XV. Contact Us
Questions about these Terms? Contact us at info@xtresse.com or visit https://xtresse.com/.
